For over 150 years, Croxsons has provided premium packaging solutions for the food and beverage industries. From glass containers to closures and decoration, our products are designed to serve your brand and ensure the quality of your products is maintained. As a Family-owned and led business, our commitment to excellence and sustainability drives everything we do, whether your brand is one of the world’s largest or smallest. We’re here to help you navigate your packaging journey and our team are on hand to answer any questions. We look forward to welcoming you to our family of packaging soon.
Our values define who we are, how we act towards our colleagues, our customers, our suppliers and partners. They act as a guide towards every interaction and choice we make, in every area of our business. Indeed, our actions, our words, our choices should be measured up against these.
This is the true definition of culture, where values are not standalone words or phrases, but affect every area of business, every decision, every behaviour. These are our cornerstones as a business, supporting everything we do, defining, shaping our culture.
“Choosing courage over comfort; choosing what is right over what is fun, fast or easy; and choosing to practice our values rather than simply profess them.” –
Brené Brown
Our promise means something. So we keep ours. We are reliable, dependable and trustworthy. We value honesty and openness. We are responsible and accountable
for our actions, with a no excuses culture. We are equipped to provide high-quality service to our customers, and we are authentic in our relationships.
“You have a winning service culture”
Customer service isn’t just the job of our sales team, but it is owned throughout the entire organisation. Our aim of service excellence is ensuring that our customers receive from us, something above and beyond what is expected.
In our responses, we are timely, responsive, professional, accurate and friendly.
We give something above and beyond what is expected from us.
We can’t do everything, but we must do something. Sustainability is more than just saving a bit of energy and trying to reduce weight here and there but is something that is interwoven through our business.
It means bringing challenge to design, challenge to our own internal operations, and regularly reviewing, changing, learning from our impact on the environment and the world. It is making conscious choices about how we operate, the things we do, the products we sell, the suppliers we work with, the partners who work with us, the services we use. Being ruthless about eliminating waste, inefficiency, and weight from our design process.
It is beyond just planting 150,000 trees, but operating in a way that minimises our carbon footprint and wider impact on the environment.
Founded in 1872 and passed from generation to generation, this value is in
our DNA. We are a family business in name, history and ownership, but it
means more to us. We do things differently because we are a family business.
Our team and our customers are our extended family. This is a defining value for Croxsons and has been for 150 years.
Change happens quickly and we are driven to adapt to situations to get the
best results for our customers. Our team move quickly to support each other,
our supply chain, and our customers.
As a supplier, we are able to use our global connections to adapt to our
customers needs.
